Privacy Policy

1Commitment to User Privacy

At EKAFAST, we take the privacy of our customers, merchants, and riders in Wazirabad very seriously. This Privacy Policy details how we collect, use, store, and safeguard your personal data in compliance with international data security best practices and Google Play Store Developer Guidelines.

2Information We Collect

• Personal Contact Information: Your full name, mobile phone number, and optional email address used for login authentication, SMS verification, order notifications, and rider contact.
• Location Data: With your explicit permission, we collect precise or approximate geolocation coordinates (GPS latitude and longitude) and street addresses solely to:
  • Show nearby active merchant stores in Wazirabad.
  • Calculate accurate straight-line delivery distances and fees.
  • Enable assigned riders to navigate directly to your delivery destination.
• Transactional Information: Order item details, timestamp of order placement, payment mode (Cash on Delivery), and order status progression.

3How We Protect & Encrypt Your Data

4Zero Third-Party Advertising Sale

We NEVER sell, rent, or trade your personal data, phone numbers, or location histories to third-party ad networks or brokers. Your contact details are shared with delivery riders strictly on a need-to-know basis during an active delivery fulfillment window.

5Account Deletion & Data Rights (Google Play Compliance)

You have full ownership of your data. You may request permanent deletion of your account and associated personal data at any time through our automated account deletion page or by submitting an in-app request.